Terms of service

Terms of Service

Last Updated: November 6, 2025

Welcome to StyHosp Enterprises - Hotel Supply. By accessing and using www.styhosp.com, you agree to be bound by these Terms of Service.

1. General Terms

By accessing our website and placing an order, you agree to be bound by these terms and conditions. We reserve the right to update or modify these terms at any time without prior notice.

2. Products and Services

We supply hotel and hospitality products. All product descriptions, images, and prices are subject to change without notice. We make every effort to display accurate information, but we do not warrant that product descriptions or other content is accurate, complete, or error-free.

3. Pricing and Payment

All prices are listed in Kenyan Shillings (KES) unless otherwise stated. We reserve the right to change prices at any time. Payment must be received in full before orders are processed. We accept the payment methods displayed at checkout.

4. Orders and Availability

All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing or product information, or suspected fraud.

5. Shipping and Delivery

Shipping times and costs vary based on location and product availability. We are not responsible for delays caused by shipping carriers or circumstances beyond our control. Risk of loss and title for products pass to you upon delivery to the carrier.

6. Returns and Refunds

Please review our Return Policy for detailed information about returns and refunds. Certain products may not be eligible for return due to hygiene or safety reasons.

7. Account Registration

You may be required to create an account to place orders. You are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of StyHosp Enterprises or its content suppliers and is protected by Kenyan and international copyright laws.

9. Limitation of Liability

StyHosp Enterprises shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products, even if we have been advised of the possibility of such damages.

10. Product Use

Products sold are intended for commercial hospitality use. Customers are responsible for ensuring products meet their specific requirements and comply with applicable health and safety regulations.

11. Privacy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Kenya. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Kenya.

13. Contact Information

If you have any questions about these Terms of Service, please contact us through our website contact form or customer service channels.

14. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices published on our website, constitute the entire agreement between you and StyHosp Enterprises.